Hi,
Welcome to Microsoft Community and thank you for your interest in Windows 10.
I will definitely assist you, as per your query.
Let’s try to update the cam driver manually and check if it helps. Follow the below step:
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Java jre-8u161-windows-i586. Press (Windows key + X) and click on “Device Manager”.
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Expand “Imaging Device”.
Right click on the Cam device and select update.
Once update is done, restart the computer.
If the issue still persist try the below method provided.
Method 2.
I would recommend you to go to the cam manufacturer website below provided and download the latest updated cam driver and installed it in compatibility mode and let us know the status. Follow the below steps:
Note: Make sure to provide the correct model number on the cam while downloading the driver.
Right-click on the setup file of the driver and select Properties.
Select Compatibility tab.
Check Run this program in Compatibility mode.
Let the driver install and then check the functionality.
Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.