I just upgraded from Windows 8.1 to 10 & spent 3 days trying to get my Dell Photo 966 Printer to work. Without rambling on about what did not work, here's what did:
Refer to the 966 User's Guide section on how to download and open the user's guide. Once the user guide is open, click the plus sign next to Dell Photo All-In-One Printer 966 User's Guide. Click Printing. Click Printing From a Bluetooth-enabled Device and follow the instructions. The Dell Photo All-in-One Printer 966 suffers from an identity crisis: Its name pegs it as a photo-oriented printer, but features such as fax and an automatic document feeder mark it as an office.
- Jun 17, 2016 Dell Photo Printer 966 Drivers for Windows 10. Hi Denise, thank you for the great instructions. I followed them and I was able to get my Dell 966 Photo All-In-One Printer working again. After I received Microsoft Windows 10 Updates my Dell 966 Photo All-In-One Printer stopped working.
- Refer to the 966 User's Guide section on how to download and open the user's guide. Once the user guide is open, click the plus sign next to Dell Photo All-In-One Printer 966 User's Guide. Click Printing. Click Printing From a Bluetooth-enabled Device and follow the instructions.
Uninstall any other Dell printer drivers that get carried over from Windoze 8. Reboot.
then
Install the drivers from the disc, P/N TJ474 Rev. A01.
Also, remember that old printers like this don't like to be plugged into a USB 3 port.
It seems that only part of the drivers (for faxing) got carried over in the upgrade to 10, then when I tried to install the other drivers on top from 2 different discs I had that came with the printer, I kept getting error messages.
This is all kinda frustrating as the precheck before the upgrade indicated everything would be fine with no incompatibility issues. I also had an issue where my touchpad wouldn't work after the upgrade but thanks to other kind souls who had already figured that one out on this board, that was an easy fix.
Lucas
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Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my 966 driver disc. I was wondering if your solution of removing all the Dell 966 printer drivers by uninstalling them, Rebooting and then downloading the drivers from Dell work..?
Thank you,
Dell Photo Aio 966 Drivers
Rick